At Call of Dragons, we are fully dedicated to delivering an immersive, high-quality gaming experience for players worldwide. Due to the nature of digital goods and services, all sales are generally final, and refunds are not usually provided once a purchase is completed. This policy helps ensure fair pricing and supports the ongoing development, maintenance, and enhancement of the game. However, we understand that exceptional situations, such as technical issues, device compatibility problems, or other unforeseen circumstances, may prevent you from fully enjoying or accessing your purchased content. In such cases, we encourage you to contact our customer support team within 14 days of purchase. Each request will be reviewed individually, considering all relevant details to determine eligibility for a refund or alternative solution. Possible outcomes may include a full or partial refund, account credits, or technical support aimed at resolving the problem promptly. We advise all players to carefully review product descriptions, system requirements, and compatibility before making purchases to reduce the risk of dissatisfaction. Our support team is committed to providing courteous, timely, and effective assistance, working with you to find a satisfactory resolution. Please note that refund decisions follow the terms outlined in this policy and may vary depending on the circumstances. Your satisfaction is our highest priority, and we strive to ensure your experience with Call of Dragons is enjoyable, rewarding, and meets your expectations.